Last Updated: 2024-09-27
1. Introduction
Code-Remote B.V. ("Puntido," "we," "us," or "our") is committed to protecting the privacy of users of the Puntido mobile application ("App"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the App.
By using the App, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described herein, you should not use the App.
2. Information We Collect
2.1. Information You Provide:
Account Information: When you create an account, we collect your email address and password. You may also optionally provide your name and phone number.
User Content: Any content you submit, post, or display through the App, such as comments, images, or videos.
2.2. Information Collected Automatically:
Usage Data: We collect information about how you use the App, such as the features you access, the actions you take, and the time and duration of your sessions.
Device Information: We collect data about your device, including device type, operating system, unique device identifiers (such as IMEI or UDID), IP address, network carrier, and other technical information.
Location Information: With your permission, we may collect your location data when you use the App. This information may be collected in the foreground (when the App is actively being used) or in the background (even when the App is not actively in use).
QR Code Data: When you scan a QR code, we collect the data associated with that code, which may include information about the Padel court or club.
Log Data: We automatically collect log information, which may include your IP address, browser type, operating system, referring/exit pages, date/time stamps, and clickstream data.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
Provide, operate, maintain, and improve the App.
Create and manage your account.
Process and fulfill your requests.
Personalize your experience and provide you with relevant content and recommendations.
Send you administrative information, such as updates to our Terms or this Privacy Policy.
Respond to your comments, questions, and requests, and provide customer support.
Monitor and analyze usage trends and activity.
Detect, investigate, and prevent fraudulent activities and security breaches.
Comply with legal obligations and requests from law enforcement.
4. Disclosure of Your Information
We may disclose your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in providing the App and related services (e.g., hosting, analytics, customer support).
Business Transfers: If Puntido is involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
Protection of Rights: We may disclose your information to protect the rights, property, or safety of Puntido, our users, or others.
5. Your Privacy Choices
Location Data: You can control the App's access to your location data through your device's settings.
Account Information: You can update or correct your account information within the App.
Delete Account: You may request to delete your account by contacting us at support@puntido.net. Please note that we may retain certain information as required by law or for legitimate business purposes.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
7. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
8. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using the App, you consent to this transfer of your information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will post any changes to this page and encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@puntido.net
Address: Domineestuin 25, 1544PT Zaandijk, The Netherlands